IR

    The remaining items are the result of a discrepancy between the GR / IR / PO quantities or amounts.

No doubt there are some goods that have been received that have yet to be invoiced.

You can run the MR11 report to view these. The others are discrepancies between the three documents.

For instance, you may have partial deliveries but have been invoiced in full or you may have been invoiced at a higher price than was indicated on the PO, or may have received a quantity greater/less than the PO (overdelivery tolerance) and been invoiced for the quantity/amount on the PO.

Any type of discrepancy needs to be researched and resolved through normal business process.

For instance, post an outstanding invoice, receive the remaining quantity outstanding, enter a subsequent debit/credit etc.

This is the only way to clear the GR/IR. All three documents have to match.

It is important that you focus on keeping your GR/IR account balance low and clear all open items that can be cleared.

The use of tolerances can help in allowing discrepancies to be matched.

If you accept the difference, you can post the mismatched entry and that will result in the items clearing.

I recommend that you use this option sparingly and only after all other solutions have been investigated and/or implemented.

You will need to work closely with the Purchasing department to resolve the discrepancies.