THU: 成绩录入系统的bug

各位老师，您好！

本学期课程网上录入成绩的时间马上就要截止，请注意！

1、 录入成绩系统开通时间：2010年1月8日（周五）8：30 ～ 1月27日（周三）16：00

2、 登录方式：在教学门户http://academic.tsinghua.edu.cn

首页面【用户登录】处输入工作证号和密码登录，在【教学信息】页面的【教学过程】窗口点击【教师成绩录入】进入成绩录入系统。

-----------------------------

教务处的老师， 我的《现代软件工程》 成绩已经录入完毕。我会在下周一交打印文件。

下面是我使用成绩录入系统的反馈。 希望你能在百忙中转交清华网站相关部门。

谢谢。

1) speed:

when access from out of the campus, the speed is very slow.

2) when i finished entering all scores, and click "save", the web page was reset to the log on screen, and one-time password expired, i can't log on any more. as a result, all my input was lost. i have to redo it again.

3) the UI has some bugs for browser running on Win7 (the OS language is not Chinese), i can see most text in Chinese, but still some of the text is displayed as ????. The IT team should use unicode.

4) there are many web special terms in your UI, it's hard for teachers who are not familiar with these terms. i suggest the UI team do some user study to understand the pain points of users.

there are errors thrown at the user like the following, you should display a friendly message to user under error condition.

500 Servlet Exception

java.lang.NullPointerException

at java.lang.Runtime.exec(Runtime.java:422)

at java.lang.Runtime.exec(Runtime.java:326)

at _error__jsp._jspService(/error.jsp:5)

at com.caucho.jsp.JavaPage.service(JavaPage.java:75)

at com.caucho.jsp.Page.subservice(Page.java:506)

at com.caucho.server.http.FilterChainPage.doFilter(FilterChainPage.java:182)

at com.caucho.server.http.Invocation.service(Invocation.java:315)

at com.caucho.server.http.CacheInvocation.service(CacheInvocation.java:135)

at com.caucho.server.http.QRequestDispatcher.forward(QRequestDispatcher.java:223)

at com.caucho.jsp.QPageContext.handlePageException(QPageContext.java:648)

at _MultiLanguage._vspace__jsp._jspService(_vspace__jsp.java:72)

at com.caucho.jsp.JavaPage.service(JavaPage.java:75)

at com.caucho.jsp.Page.subservice(Page.java:506)

at com.caucho.server.http.FilterChainPage.doFilter(FilterChainPage.java:182)

at com.caucho.server.http.Invocation.service(Invocation.java:315)

at com.caucho.server.http.CacheInvocation.service(CacheInvocation.java:135)

at com.caucho.server.http.RunnerRequest.handleRequest(RunnerRequest.java:346)

at com.caucho.server.http.RunnerRequest.handleConnection(RunnerRequest.java:274)

at com.caucho.server.TcpConnection.run(TcpConnection.java:139)

at java.lang.Thread.run(Thread.java:595)

--------------------------------------------------------------------------------

Resin 2.1.17 (built Thu Dec 8 15:09:04 PST 2005)