Better understanding of CER system
Corp always has its CER system which is to work as a central platform for handling customer error reports. Some understanding about it:
1. When user sent a CER report on his machine, such report will be sent to CER system and either join in an existing bucket or a new created bucket based on its callstack info from dump file. If it's a crash, in many cases, the crash dump file can't contain good callstack so it's not surprise to see reports in a bucket will finally turns to be different issues.
2. In detail, it's always realized that clicking on a line in callstack info on the report page will list all reports has the same subset of callstack to facilitate CER analysis
1. When user sent a CER report on his machine, such report will be sent to CER system and either join in an existing bucket or a new created bucket based on its callstack info from dump file. If it's a crash, in many cases, the crash dump file can't contain good callstack so it's not surprise to see reports in a bucket will finally turns to be different issues.
2. In detail, it's always realized that clicking on a line in callstack info on the report page will list all reports has the same subset of callstack to facilitate CER analysis
