APNS排除文档

1

.

确定用户账号最后登录的设备为

iOS

，且直接

kill

掉

APP

。

2

.

查看用户

user

详情，看账号下是否有

deviceToken

和推送的证书名。

需要知道用户的

appkey

和要接收推送用户的环信

id

和密码。

curl -X POST -H "Accept: application/json" -H "Content-Type:

application/json" -d ' {

"grant_type": "password",

"username": "6001",

"password": "111111"

}' https://a1.easemob.com/easemob-demo/chatdemoui/token

返回数据

{"access_token":"YWMtzR5tEAj3EeWLtUcITs16DAAAAU7oIdp5SqSMfzmp6W1m3mk9o

IdWVzIq5A4","expires_in":5184000,"user":{"uuid":"e53af1ba-34c3-11e4-

8f74-

71c02dbc8e58","type":"user","created":1409897669707,"modified":1436956

040026,"device_token":

"ffc77c6f835382c69998c7fc9b89f1596de212bb689882701118ae27c69bde02","us

ername":"6006","activated":true,"notification_no_disturbing":true,"not

ification_no_disturbing_start":22,"notification_no_disturbing_end":7,"

notification_display_style":1,"backup_data_size":22152,"backup_parts":

1,"backup_paths":["https://a1.easemob.com/easemob-

demo/chatdemoui/chatfiles/a8418a20-f968-11e4-b62d-

6128c5d1d816"],"backup_time":0,"nickname":"6006","notification_ignore_

1405332620595":false,"notification_ignore_1410340540005":false,"notifi

cation_ignore_1410341148690":true,"notification_ignore_1415707037953":

true,"notification_ignore_1415779641519":false,"notification_ignore_14

15786528740":true,"notification_ignore_1416381259511":false,"notificat

ion_ignore_1420514814971":false,"notification_ignore_1420538666720":fa

lse,"notification_ignore_1421657236397854":false,"notification_ignore_

1421807415466":true,"notification_ignore_1423465023741":true,"notifica

tion_ignore_1423801438121":false,"notification_ignore_1423801701826":f

alse,"notifier_name": "chatdemoui_dev"}}

可以放到格式化工具中格式化

http://tool.oschina.net/codeformat/json

格式化后显示为

 

 

 

{

"access_token":

"YWMtzR5tEAj3EeWLtUcITs16DAAAAU7oIdp5SqSMfzmp6W1m3mk9oIdWVzIq5A4",

"expires_in": 5184000,

"user": {

"uuid": "e53af1ba-34c3-11e4-8f74-71c02dbc8e58",

"type": "user",

"created": 1409897669707,

"modified": 1436956040026,

"username": "6006",

"activated": true,

"notification_no_disturbing": true,

"notification_no_disturbing_start": 22,

"notification_no_disturbing_end": 7,

"notification_display_style": 1,

"backup_data_size": 22152,

"backup_parts": 1,

"backup_paths": [

"https://a1.easemob.com/easemob-

demo/chatdemoui/chatfiles/a8418a20-f968-11e4-b62d-6128c5d1d816"

],

"backup_time": 0,

"device_token":

"ffc77c6f835382c69998c7fc9b89f1596de212bb689882701118ae27c69bde02",

"nickname": "6006",

"notification_ignore_1405332620595": false,

"notification_ignore_1410340540005": false,

"notification_ignore_1410341148690": true,

"notification_ignore_1415707037953": true,

"notification_ignore_1415779641519": false,

"notification_ignore_1415786528740": true,

"notification_ignore_1416381259511": false,

"notification_ignore_1420514814971": false,

"notification_ignore_1420538666720": false,

"notification_ignore_1421657236397854": false,

"notification_ignore_1421807415466": true,

"notification_ignore_1423465023741": true,

"notification_ignore_1423801438121": false,

"notification_ignore_1423801701826": false,

"notifier_name": "chatdemoui_dev"

}

}

3

.

查看是否有

deviceToken

和

notifier_name

对应上面的

 

 

"device_token":

"ffc77c6f835382c69998c7fc9b89f1596de212bb689882701118ae27c69bde02",

"notifier_name": "chatdemoui_dev"

4

.

与用户确定

notifier_name

是否正确。用户可以到环信管理后台中

im

用户下看到登录用户

的

notifier_name

。可以从推送证书中看到已经上传的证书名称，确保这两个数据一致。

到此步可以确定用户客户端配置无误以及上传了证书。

5

.

如果用户说收不到

apns

，可以使用

apns-test-all

测试用户证书是否正确。此步需要用户

提供上传到环信管理后台的

p12

文件、密码以及是开发环境

/

生成环境。

jar

下载地

址

http://pan.baidu.com/s/1sjxDqg9

jar

提示

-a,--alert <a> (

%

)

&
!'

,

8.

'easemob

&6

'

-b,--badge <b> (

%

) badge

*

,

8.

1

-c,--p12_base64 <c> (

%

)



base64

</

p12


!'

,

 



REST

#$
!'

,

-

, p12_file



p12_base64,

p12_base64_file

09+;

-cf,--p12_base64_file <cf> (

%

)



base64

</

p12

 =

,



REST


!'(7 

,

-



,

p12_file



p12_base64, p12_base64_file

09

+;

-d,--distribution <d> (

09

)



p12

26

,

2


,



5

true

-f,--p12_file <f> (

%

) p12

 =

,

-

, p12_file



p12_base64,p12_base64_file

09+;

-p,--password <p> (

09

) p12


:/

-s,--sound <s> (

%

)

& 
+1
),

,

8.

default

-t,--token <t> (

09

)

#"&
34

token

jar

使用方法

PushTest$ java jar apns-test-all.jar -f demoAPNS_dev.p12 -t

ffc77c6f835382c69998c7fc9b89f1596de212bb689882701118ae27c69bde02 -d

false -p 111111

-f demoAPNS_dev.p12:apns

证书

-t

ff

c77c6f835382c69998c7fc9b89f1596de212bb689882701118ae27c69bde02

：

deviceToken

-d false

是否是生产（线上）证书

-p 111111

证书密码

 

 

 

如果使用此方式可以收到推送，上传后无法收到，请确定当前环信推送是否正常，如果

正常，可以让用户重新上传证书测试。

6

.

如果用以上方式收不到推送，可以让用户参考视频

http://v.youku.com/v_show/id_XMTI4NjAwMjQyOA==.html

请确保用户导出

p12

时使用的电脑和创建

CertificateSigningRequest.certSigningRequest

文件的电脑是同一台。