EBS: Error:Txn Failed WIP_WORK_ORDER_LOCKED (JOBNAME=XXXXX)

Error:Txn Failed WIP_WORK_ORDER_LOCKED (JOBNAME=XXXXX) while WIP Completion from Oracle WMS. (Doc ID 2624324.1)

Last updated on MAY 15, 2023

APPLIES TO:

Oracle Work in Process - Version 12.2.7 and later
Information in this document applies to any platform.

SYMPTOMS

On : 12.2.7 version, Mobile Mfg.

 User is trying to Complete the Job from Oracle WMS gets the below error.
 
ERROR
-----------------------
Txn Failed WIP_WORK_ORDER_LOCKED

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Telnet(Oracle WMS )
2.Perform Complete Assembly Transaction and get the error.
"Txn Failed WIP_WORK_ORDER_LOCKED".

CAUSE

Multiple users/programs tried to update the work order  XXXXX at the same time due to which a lock has occurred.

SOLUTION

To implement the solution, please execute the following steps:

1.The error indicates multiple users/programs tried to update the work order at the same time
  due to which a lock has occurred.Wait for sometime and try the transaction again so that lock be released and transaction will be successful.

2. Retest the issue.

3. Migrate the solution as appropriate to other environments.