Delivery Manager，Project Manager 2011--5-16
dear ALL，我是上海猎头salley，麻烦大家主动联系
发简历到 salleyxu@163.com
6年以上，英文非常流利，熟悉CALL CENTER，Job Description
Role Title:
Acct/Srvc Delivery Mgmt Mgr
Role Summary:
1. Work with PMO (project management officer ) to initiate projects/programs in UGSC: to communicate with service implementation managers and project managers to understanding the service requirement and process. Work with the local team to establish internal operation procedure and service process; organize service delivery team; and arrange the training.
2. After the project goes live, to keep the process optimized to ensure efficiency and service quality.
3. Track the project operational performance, generate reports for the customers.
4. Work with QA to implement COPC/ITIL/ISO in helpdesk projects.
Reporting Relationship:
Operations Director
Job Responsibilities:
Leadership
Performance Management - maximise team leader attendance and performance. Ensure expected standards of team leader behaviour are maintained. Support team leaders to maximise team member attendance and performance.
People Development - ensure team leaders take responsibility for self-development and promote knowledge and skills development in support of internal career development.
Team Management and Development - build and maintain high team leader morale, positvely cascade Corporate and Departmental communications. Promote and ensure acceptable standard of team behaviour.
Change Management - positively promote and facilitate change. Actively contribute and meet the defined requirements of the Continuous Improvement Programme.
Queue Management
Ensure team leaders effectively allocate work to available resources. Manage and or escalate unexpected changes in supply or demand.
Cost Management
Actively contribute and meet the defined requirements of the Continuous Improvement Programme. Make optimal use of resources.
Service Delivery
Eliminate of errors in fulfilling client service delivery requests through Team Leaders. Achieve internal service levels.
Risk Management
Maximise skills development to promote flexible workforce and eliminate key-man reliance.
Ensure compliance to Legislative and Regulatory requirements, Customer Service Request (CSR) processes and procedures.
Formally escalate unexpected changes in supply or demand and locally identified breaches in regulatory and procedural compliance. Notify the Continuous Improvement Programme of anomalies in business trends.
Qualification:
Three to Five years of experience supervising staff in a production environment or the equivalent combination of education and experience. Skills required include: good verbal and written communication skills, ability to train and develop staff, and ability to work in a time sensitive environment. Planning & Organizing / Work Management
Experience:
1. 3+ years’ solid experience as service manager or service delivery manager in service desk delivery or outsourcing business. Global delivery experience will be better.
Knowledge, Skills and Other Pre-requisites:
• Good command of Mandarin and English.
编号00301011--Managed Service Director-BJ（ 8月20号更新职位）
公司:Datacraft
P/L accountability with overall management of the Managed Service Business
Develop key clients in signing Service Level Agreement
Assure SLA service to clients by providing standard managed service
Lead and manage sales and technicians in the MS department
职位一：
编号002917--Delivery Manager--双语
需要一个交付经理（Delivery Manager）。report给Delivery Head.目前团队有8-10个人。DM团队5个人不到的样子。需要12年以上IT工作经验，双语流利，并愿意长期在日本工作的。BASE日本东京。最好是双语流利，因为也需要印度方沟通。
As Delivery Manager (DM), you will manage multiple application services engagements covering diverse clients, locations and technologies. You will be responsible for ensuring the delivery excellence and partner with client in moving the relationship to next level. Although the main role is to ensure successful service delivery, you are expected to assist in exploring / converting new opportunities into tangible client engagements. You will be accountable for the process compliance by your team, and will provide leadership for reaching organization-wide goals as well as meeting the professional needs of your team.
Your job will include:
- Managing delivery of existing services
- Manage resource utilization, profitability for the projects/account under you
- Managing relationships with existing clients, third-party suppliers and other partners
- Understanding MphasiS processes/policies/frameworks and rolling out those to your teams
- Developing customized operational frameworks for the team to excel in
- Planning new service delivery – from requirements to implementation to managed service
- Occasional travel to client/onsite/offshore locations and working outside normal working hours
- Resource management
You must have experience in managing multiple teams in organized fashion. You should be able to negotiate the work and be able to deliver it as promised.
Specifically you will need following experience, skills and knowledge:
- Excellent communication skills in English and Japanese. Chinese (Mandarin) language knowledge and/or experience in working with China teams would be added advantage.
- Self-disciplined, proactive and flexible in your approach
- Problem solving and negotiation skills
- Confident and Motivated
- Good technical knowledge, and at least 5 years of hands-on technical experience
- Must have managed more than 50 people in teams
- Deep understanding of cost structures, rates, profitability measurements to be able to negotiate deliverables / timelines / rates
- Strong awareness of SDLC related standards / processes (SEI / CMM / other certifications)
- Experience in working in geographically distributed team environment
- International projects experience
- Must have played role requiring direct interaction with various client-side stakeholders
- Project Management credentials
- Financial Services domain experience is preferred
- Working experience in foreign country / multinational organization is preferred
- At least 15 years working experience in IT industry
职位二：
编号00310--JAVA-PM-保险
7-8年经验，一定要有保险行业经验，英文流利
职位三：
编号003317--Project Manager-HZ
Project Manager
Job Responsibility
- Lead a technical team in implementing a B2B website
- Project progress tracking, schedule & risk control
- Go-Live support and issue handling
Job Requirement
- More than 7 years working experience and 3 years in e-commerce/B2B area
- Rich experience in e-commerce/B2B system establishment
- Strong oral & written communications skills in Chinese and English
- Strong project management experience, statistics / analytical skills
职位四：
编号002990--项目经理-c++
需求部门
新产品开发部 2
职位名称
项目经理（新产品开发部）
职位描述
管理公司期货某产品线的开发工作。
任职资格
1. 本科或以上学历，计算机及相关专业；
2. 具备三年以上交易系统项目管理经验；
3. 至少管理过三个十人以上大型项目，项目平台涉及到LINUX/C++/ORACLE；
4. 具备金融IT行业相关工作经验者尤佳。
职位五：
编号002989--部门经理
需求部门
项目管理部 1
职位名称
部门经理（项目管理部）
职位描述
1. 负责策划和制定项目管理部年度及季度工作；
2. 根据组织商业目标、质量目标，确定年度、季度过程改进目标及计划；
3. 组织EPG/横向小组完成年度过程改进计划、达到过程改进目标；
4. 负责组织级过程资产库的规划、建立、完善和维护；
5. 组织过程规范在各研发部门的推广实施，并提供必要的培训；
6. 组织制定、监督执行项目管理相关制度；
7. 组织度量专员建立组织级软件过程能力基线；
8. 参与项目的立项、计划和结项的评审；
9. 组织过程管理工具、开发辅助管理工具、项目管理等工具、平台的选型和统一部署；
10. 管理SQA团队，规划年度、季度审计目标和计划；
11. 协助研发部门进行质量改善活动；
12. 定期报告项目管理部工作情况。
任职资格
1． 岗位要求：
1) 本科以上学历，计算机相关专业毕业；
2) 熟悉软件工程理论和开发实施过程，并有3年以上软件开发经验；
3) 熟悉软件项目管理理论，并有3年以上项目管理经验；
4) 熟悉软件过程改进和推广，3年以上SEPG、过程改进工作经验，参与过CMM/CMMI认证过程者优先；
5) 熟悉产品管理、产品开发知识；
6) 熟悉CMMI、ISO、SQA、PMP等最佳实践；
7) 有外企工作经历；
2． 技能和其他要求：
1) 英语口语流利；
2) 熟练使用MS Project、SourceSafe等项目管理、配置管理、缺陷管理、需求管理等工具；
3) 有优秀的团队合作和组织协调能力，善于横向沟通；
4) 有较强的执行能力和推动力；
5) 对过程改进工作充满热情、原则性强；
6) 有很好的文档书写、口头表达、培训能力；
职位六：
编号002806--类目经理
类目经理
描述
百姓网的类目经理负责百姓网的类目结构，通过调整类目，建立更加活跃和有效的市场，服务百姓网的千万用 户。
职责
负责分析百姓网类目的数据，发现类目的问题和成长机会
负责倾听，收集，整理用户关于类目结构的反馈
负责 通过数据分析和用户反馈，确定有利于类目发展的策略
通过增加，拆分，合并，关闭类目，提高用户满意度和各个类目的活跃程度
通过A/B测试，和实验观察等方式，评估每个改动对类目的影响，并依此决策
和质量部门和产品经理合作，确定合理的类目质量规则，确 保类目质量
要求
大学本科学历。知名高校优先
很强的数据分析能力
对用户敏感，和用户沟通能力强
如 果曾经在C2C类型网站有过成功的运营店铺经验优先
有其他电子商务网站的产品，运营经验优先
职位七：
编号002320--移动互联网产品经理
移动互联网产品经理
描述：
负责将百姓网扩展到移动终端上，让用户随时随地可以使用百姓网，并有最好的使用体验。
职责：
根据公司战略设计最符合要求的移动互联网产品
和软件工程师一起实现产品开发、上线
跟踪产品改进数据、用户反馈，快速改进
对产品的设计目标承担责任
要求：
重点大学本科或以上学历
在移动互联网产品规划设计方面工作经验不少于3年；
拥有具备优秀用户体验的移动互联网产品设计成果，或被业内誉为成功产品的案例
深入了解移动互联网用户需求，以及不同移动设备上的用户体验
精通移动互联网产品数据统计与分析，有极强的项目管理能力
熟悉移动互联网推广方式或熟悉分类信息网站优先
职位八：
编号003075--Project Manager-重庆
关键要求：
8年左右IT经验，做JAVA或者QA背景出身PM都可以，3年管人经验30人左右团队，5年产品研发经验必须的，有外企经验优先，英文能和老外开会和沟通没问题的；
Project Manager003075
只限;重庆 目前团队有40人，做产品研发的，偶尔和美国人开会所以会用到英文；
Location :Chongqing
Job
Job Description
Qualifications
PM
Location :Chongqing
We are seeking an experienced, creative, mature and visionary people manager in Chongqing, who has the experience in leading and growing world-class R&D teams
A strong candidate will has experience with all phases of off-shore R&D lifecycle including both development and QA testing, great communication skills, and a motivation to achieve results in a fast paced environment.
l Lead and manage a multi-task R&D team
l To be the main interface with US customers
l Grow off-shore R&D business
l Refine the team operation and process
l Strengthen the partnership with partners
l 3+ years people manager experience
l 5+ R&D experience
l Rich software engineering management experience
l 2+ off-shore or outsourcing experience
l 2+ international company working experience.
l Fluent in English: Spoken, Reading and Writing
职位九：
编号002966--JAVA/.NET Team Manager产品研发
要求10年的JAVA或.NET经验都可以，必须做过3-4年的管理10人以上规模，有产品研发经验最合适，或者JAVA和.NET同时都会是最合适的，英文流利，最后一轮是美国老外视频面试
Job Description:
R&D Team Manager in the Application Life Cycle (formerly Quality Center) - Applications group
Products Descriptions:
HP Application Life Cycle Management, formally Quality Center software, is industry-leading, global quality management software. It lets organizations manage the quality process for delivering high-quality applications efficiently and effectively.
HP Quality Center offers a single, web-based application that supports all essential aspects of quality management. It provides a consistent, repeatable process for gathering requirements, planning and scheduling tests, analyzing results and managing defects and issues. This software enables your organization to digitize specific quality processes and procedures within the larger application lifecycle. It also supports high levels of communication and collaboration among IT teams.
Responsibilities:
· Owning Applications off-shore team end-to-end, managing 3-4 tech leads and 10 software developers.
· Lead designing &developingof functional and technical capabilities within the products, while making key design decisions
· Providing high level vision to the team according to current and forward view
· Facilitating cooperation with local and on-shore teams (working closely with Applications group managers), as well as with external teams such as QA and technical publications, while keeping high visibility and effective communication
· Providing ongoing input, and own off-shore project planning activity
· Setting high execution standards, while adhering to project goals and insuring high quality
· Recruiting, coaching, and developing the people in the team
Providing technical knowledge and guidance to the team, according to identified needs
Qualifications:
Bachelor of Computer Science / Computer Engineering
Master degree in a relevantsubject – strong advantage
Proven excellence in previous position or graduation with honor.
Minimum 10years of overall experience as part of meaningful software development lifecycle
Significant experience leading large software team(s) within global organization(s)
Experienced with information systems designs and development
Strong leadership skills. Ability to motivate and develop people.
High organized, excellent quality & timely deliveries discipline
Excellent English communication capabilities (verbal and writing)
Strong background in JAVA and .NET
OOP/OOD understanding and proven practice. Strong architecture-awareness (application model and/or implementation tiers)
Worked directly with American or European customers.
Ability and will to influence – setting an agenda and striving to reach it. Results orientation.
职位十：
编号002962--SIEBEL项目经理-SH
JD: Siebel PM
· 5 Years+ experience
· Good English speaking
· Requirement is for GE Healthcare customer.
· Will be responsible for gathering the requirements and converting them in to System requirement and use cases.
· Discuss with customer on the solution and propose any creative ideas to improve the output.
· To act as onsite lead and provide suitable solutions Siebel CRM.
· Assignment will be for long term and location will be Shanghai.
职位十一：
编号002943--JAVA/.NET 10年Program Manager-上海北京
BASE：北京/上海/重庆/武汉
要求：10年JAVA/.NET/C++任何一个技术都可以，管理要3-5年经验，管理过40-50人团队，英文流利（能和老外沟通的），至少3年的大型应用开发项目经验 ，有金融或汽车行业优先；BASE：BJ/SH/CQ/WH
Job Summary
Application Modernization Program Manager is responsible for managing Application Modernization product, solution and professional services covering the whole life cycle of application service delivery from opportunity pursuit to solution packaging and delivery. This position will report to Director of MFRES unit
The application modernization program manager will engage with the client and define the approach for legacy modernization. They should be able to understand business drivers, legacy architecture constraints and define a future state architecture for application modernization and a plan to execute. Successful candidate will serve as the subject matter expert and be expected to have a deep understanding of business processes and emerging trends in application modernization. The program manager will work with client management to identify opportunities for HP BAS China, establish relationships with key stakeholders as trusted advisors and deliver strategic projects
Education Requirements
B.S or M.S or above Degree in Computer Science, Engineering, Information Technology, or related disciplines
Experience Requirements
? The ideal candidate should have minimum of 10 years of application service industry experience with recent 3+ years in Application Modernization Projects.
? Strong communication and problem solving skills and ability to collaborate with teams with different cultures.
? A proven track record in developing business strategies and delivering high quality products, solutions and services.
? Demonstrated experience in driving business results through effective use of technology solutions.
? Must have delivered IT Strategy, Application Portfolio Rationalization, Architecture Assessment engagements and product roadmaps to clients.
? Experience with planning and implementation of a large application modernization initiative as a lead that involved re-learn, re-architecture, re-host, replace, SOA-enablement or migration
? Experience in developing and delivering pre & post sales presentations and proposals for client engagements.
? Understanding of application modernization services and methodology.
? Understanding of modern Java or .NET architectures.
? Knowledge in Manufacturing Industry and Financial Industry can be a huge plus
Personal Characteristics
? Self motivator and fast learner
? Ability of independent and team work with strong drive for results
? Strong customer and quality focus
Job Responsibilities and Tasks
1. Identify partnerships and tools required for application modernization
2. Represent HP BAS China in application modernization discussions with clients.
3. Deliver engagements on application modernization that involve assessment, documentation, migration, management, SOA-enablement assessment and planning.
4. Develop and deliver pre & post sales presentations and proposals for client engagements for application modernization assessments and strategy.
5. Define new opportunities and offerings to meet client needs and practice offerings.
6. Cross sell industry framework, business transformation outsourcing, business processing consulting, packaged apps implementation, Apps development, IT governance service, Integration Service, Application Management, Managed Server, and Data center modernization.
7. Work as a recognized expert in providing direction and guidance to Application Modernization solutions and services.
职位十二
：002934
6年以上，英文非常流利，熟悉CALL CENTER，外包
Job Description
Role Title:
Acct/Srvc Delivery Mgmt Mgr
Role Summary:
1. Work with PMO (project management officer ) to initiate projects/programs in UGSC: to communicate with service implementation managers and project managers to understanding the service requirement and process. Work with the local team to establish internal operation procedure and service process; organize service delivery team; and arrange the training.
2. After the project goes live, to keep the process optimized to ensure efficiency and service quality.
3. Track the project operational performance, generate reports for the customers.
4. Work with QA to implement COPC/ITIL/ISO in helpdesk projects.
Reporting Relationship:
Operations Director
Job Responsibilities:
Leadership
Performance Management - maximise team leader attendance and performance. Ensure expected standards of team leader behaviour are maintained. Support team leaders to maximise team member attendance and performance.
People Development - ensure team leaders take responsibility for self-development and promote knowledge and skills development in support of internal career development.
Team Management and Development - build and maintain high team leader morale, positvely cascade Corporate and Departmental communications. Promote and ensure acceptable standard of team behaviour.
Change Management - positively promote and facilitate change. Actively contribute and meet the defined requirements of the Continuous Improvement Programme.
Queue Management
Ensure team leaders effectively allocate work to available resources. Manage and or escalate unexpected changes in supply or demand.
Cost Management
Actively contribute and meet the defined requirements of the Continuous Improvement Programme. Make optimal use of resources.
Service Delivery
Eliminate of errors in fulfilling client service delivery requests through Team Leaders. Achieve internal service levels.
Risk Management
Maximise skills development to promote flexible workforce and eliminate key-man reliance.
Ensure compliance to Legislative and Regulatory requirements, Customer Service Request (CSR) processes and procedures.
Formally escalate unexpected changes in supply or demand and locally identified breaches in regulatory and procedural compliance. Notify the Continuous Improvement Programme of anomalies in business trends.
Qualification:
Three to Five years of experience supervising staff in a production environment or the equivalent combination of education and experience. Skills required include: good verbal and written communication skills, ability to train and develop staff, and ability to work in a time sensitive environment. Planning & Organizing / Work Management
Experience:
1. 3+ years’ solid experience as service manager or service delivery manager in service desk delivery or outsourcing business. Global delivery experience will be better.
Knowledge, Skills and Other Pre-requisites:
• Good command of Mandarin and English.
