ITIL 3 & 4 | 高可用性和 Microsoft Operations Framework |
- [What Is IT Infrastructure Library (ITIL)? | IBM](https://www.ibm.com/think/topics/it-infrastructure-library)
- [ITIL (信息技术基础架构库) | IBM](https://www.ibm.com/cn-zh/topics/it-infrastructure-library)
- [什么是服务台?| IBM](https://www.ibm.com/cn-zh/topics/service-desk)
- [Jira Service Desk | IT 服务台和 ITSM 软件 | Atlassian](https://www.atlassian.com/zh/software/jira/service-management/features/service-desk)
- [员工关系管理(人力资源管理学名词)\_百度百科](https://baike.baidu.com/item/%E5%91%98%E5%B7%A5%E5%85%B3%E7%B3%BB%E7%AE%A1%E7%90%86/10567447)
- [Microsoft Operations Framework - 搜索](https://cn.bing.com/search?q=Microsoft+Operations+Framework&gs_lcrp=EgRlZGdlKgYIABBFGDkyBggAEEUYOagCALACAA&FORM=ANCMS9&adppc=EDGEDBB&PC=CNNDDB)
- [ITIL V3\_百度百科](https://baike.baidu.com/item/ITIL%20V3/2001138)
- [ITIL V3图册\_百度百科](https://baike.baidu.com/pic/ITIL%20V3/2001138?fr=lemma)
The 7 ITIL 4 Guiding Principles: Explained in Detail
Microsoft Operations Framework
(Change[变更],Operate[运作],Support[支持],Optimize[优化])
- [高可用性和 Microsoft Operations Framework - BizTalk Server | Microsoft Learn](https://learn.microsoft.com/zh-cn/biztalk/core/high-availability-and-the-microsoft-operations-framework)
- [MOF(微软运营框架)\_百度百科](https://baike.baidu.com/item/MOF/9643845)
- [MOF\_Foundations\_Datasheet.pdf](file:///C:/Users/rgqan/Downloads/MOF_Foundations_Datasheet.pdf)
- [Microsoft Operations Framework 4.0-腾讯云开发者社区-腾讯云](https://cloud.tencent.com/developer/article/1032038)
- [JIRA ITIL - 搜索](https://cn.bing.com/search?q=JIRA+ITIL&form=ANNTH1&refig=6786204f79b147318c982366a472ad8c&pc=CNNDDB&adppc=EDGEDBB)
- [How is ITIL used in Jira Service Management? | Jira Service Management Cloud | Atlassian Support](https://support.atlassian.com/jira-service-management-cloud/docs/how-is-itil-used-in-jira-service-management/)
- [数智化项目管理系统-泛微PMS·事井然](https://shijinran.weaver.com.cn/?source=167&kw=sjr-230914-pc-25061&msclkid=48bfaf49f68a108bc934c8cfd7bc8b8e)
- [为什么IT人总是在救火?你需要这篇6000字的ITIL干货 - 知乎](https://zhuanlan.zhihu.com/p/146896283)
- [problem issue question - 搜索](https://cn.bing.com/search?q=problem+issue+question&qs=LT&pq=problem+issue+&sk=LT1&sc=12-14&cvid=6C19FE6974C4405AA8DE970F4838393E&FORM=QBRE&sp=2&lq=0)
- [在论文写作中issues、question和problems如何区别和使用\_issues和question-CSDN博客](https://blog.csdn.net/qq_25368751/article/details/136371322)
- [在论文写作中issues、question和problems如何区别和使用\_issues和question-CSDN博客](https://blog.csdn.net/qq_25368751/article/details/136371322)
- [question,issue,problem 三者的主要区别是什么? - 知乎](https://www.zhihu.com/question/313325506)
- [question,problem,issue,matter,区别和用法\_issue和problem区别-CSDN博客](https://blog.csdn.net/airujingye/article/details/51931019)
- [ITIL4知识系列之事件管理 (Incident Management)-CSDN博客](https://blog.csdn.net/qq_15350605/article/details/122787612)
- [“incident、accident、event”,都是“事件”,怎么区分?](https://baijiahao.baidu.com/s?id=1622349372479296545)
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