不仅是忠诚...

I am not sure how the company lost sight of what matters to our customers (both business and home) the most, but in my view we lost our way. I think our teams lost sight of what bug-free means, what resilience means, what full scenarios mean, what security means, what performance means, how important current applications are, and really understanding what the most important problems [our] customers face are. I see lots of random features and some great vision, but that doesn’t translate into great products.

I would buy a Mac today if I was not working at Microsoft. … Apple did not lose their way. …

说这段话的是James Edward Allchin，他在M$服务了17年。