摘要：
一、引言1、概述 过程的定义：A process is a set of interrelated actions and activities performed to create a pre-specified product,service,or result.Each process is characterized by its inputs,the tools and techniques that can be applied,and the resulting outputs. 项目产品过程（Project management Processes）：通过项目管理过程组和.. 阅读全文
