Dynamics email的subject标题出现 CRM:0000xxxx

怎样移除email subject标题中出现的CRM:0000xxxx 

 Settings->Administration->System Settings->Email->Uncheck Use tracking token

需要把use tracking token 勾掉

 

Use correlation to track email converstaions

Use tracking token

Use smart matching

三者之间的关系和使用: https://blogs.msdn.microsoft.com/crminthefield/2018/12/05/dynamics-365-app-for-outlook-part-3-settings-that-affect-tracking-and-correlation/