询问客户问题应多采用开放性问题

If you could instantly eliminate your major NO.1 headache or problem, what would that be? And why?
 如果你能立即消除你头号头疼的主要问题或问题,那会是什么? 为什么?

What is the NO.1 your people, your team, and your company would need right now in order to become more successful?

为了变得更加成功,您的员工、您的团队、您的公司现在需要的第一是什么?
Could you walk me through the challenge or the problem that you're currently facing as you see it?

你能告诉我你目前面临的挑战或问题吗?


 What is it about the approach that we've discussed so far that you find valuable? Or where you have questions?

到目前为止我们讨论的方法有哪些是您认为有价值的? 或者你有什么问题?

  ● Would you be interested if I could show you a way to double your sales? (可用于开发信,植入一个钩子)

如果我可以向您展示一种使您的销售额翻倍的方法,您会感兴趣吗?
 

● How soon are you thinking about changing suppliers?

您打算多快考虑更换供应商?


  ● What other options are you considering?

您正在考虑哪些其他选择?


  ● What criteria will you use to decide on the new provider?

您将使用什么标准来决定新的提供商?


  ● What would you like to see improved?

您希望看到哪些改进?


  ● What else can I do to help you finalize this decision? (可用于催单)

我还能做些什么来帮助您最终确定这个决定?


  ● What concerns do you have about making a change? 

您对做出改变有什么顾虑?


  ● What other areas would you like to discuss moving forward?

您还想讨论哪些其他方面的进展?


  ● What kind of budget do you have for this project?

你对这个项目的预算是多少?

posted @   lynsey  阅读(46)  评论(0编辑  收藏  举报
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