如何催单

二种：针对已经有产品在卖的老客户催单

尊敬的客户

您好

XXX产品目前在市场销售怎么样？如果您有任何产品问题，请记得一定要告知我们。

另外，我们目前正在安排11月的生产计划。

您是我们重要的客户之一。我们每月都会给您预留些生产空间。

如果您有订单计划，请记得提早发给我们，我们好提前安排生产计划，及时出货。

非常感谢您的配合。

Dear Clients

Hope everything is fine with you.

Could you pls kindly advise the sales status for the XXX collection in your market? If you have any question or quality problem on the products pls do let us know.

At the moment we are arranging the production plan for this Nov.

You are one of the most important customers in our company. Every month we will save some production capacity for your order.

If you have any new order plan please send us earlier, so that we can arrange production plan for shipment in time.

Thanks for your cooperation so much.

第三种：针对新客户，或者有新产品开发的老客户

尊敬的客户

您好，

您上次咨询的那款产品，考虑得怎么样了？

如果您对该产品有任何细节或者其他方面的疑问，请记得一定要告知我们。

我们目前的订单已经排到了11月底，如果您有订单计划，请记得早点下单，方便我们及时安排。

非常感谢您的配合！

Dear Clients

Hope everything is fine with you.

How about the XXX collection development process in your company?

If you have any questions about the product details or anything else, please do let us know.

At the moment, our production schedule is full till the end of Nov.

If you have any new order plans, pls do let us know earlier for our production plan in time.

Thanks for your cooperation in advance.

第四种：针对某行业内产品成本变化快的情况，我们还可以加上以下话术：

“目前市场上的原材料、物流成本变化太快，这也是我们忧虑的一点。当然我们会尽量去控制。

 

但如果您早点下单，将对我们控制成本更方便。提前感谢您的理解与配合。”

At the moment, the raw materials and shipping cost are changing so fast that we are worrying about.

Of course, we will try to control the cost change.

But it will be better for us to control if your order can reach us earlier.

Thanks for your understanding and cooperation advance.

第五种：针对有计划年底出货的客户。

很快到年底了。对一些产品生产周期比较长的行业来讲，有的公司，订单计划已经排到了11月份或者12月份,甚至更长。

如果我们希望今年年底有一个好收成。现在开始，我们就得想好该怎么催单了。

如果是年底催单，在结合以上几种方式的基础上，我们可以再加以下内容：

“年底，是工厂的生产高峰期。您如果有订单要下，请尽快下单，以便给您及时安排生产出货。非常感谢您的配合!”

It will be the peak season in our company at the end of the year. If your order is ready please send us earlier for us to arrange production plan in time.

Thanks for your cooperation in advance.

第六种：针对有跨年订单的客户

春节，是中国最重要的节日。在这个时期，很多工厂的放假时间会有7天到1个月不等。

所以，我们需要提前提醒客人早点下单，以便工厂提前备好库存，让客户的订单可以准时出货。

这里的话术，我们可以这样写：

2022年春节将会从2月1日开始。通常，工厂的工人会在1月15日到2月15日这段时间，回家乡与亲人团聚，共度一年中最重要的这个节日。

 

如果您在那段时间有订单出货计划，请记得提前发过来，方便我们提前安排库存。

2022 Spring Festival will start from Feb.1st.The workers usually will stop work from Jan.15th till Feb.15th to go home for the most important festival with their relatives.

If you have any shipment plan during that time.,pls send us order plan earlier so that we can prepare the stock advance.

第七种:激将法，或者限时优惠法

当客户一直犹豫，不能做决定购买时，我们有必要帮助客户来做决定。

比如，提醒客户价格有效期快到了，促销优惠快用完了等方法，刺激客户，让客户觉得，如果他现在不买单，就拿不到这么便宜的价格和优惠，很可能要吃亏。

我们刷抖音时，带货的主播会经常来一句：“购物链接2的抢购活动，还有最后5分钟结束，需要的亲们，赶紧下单“或者”还剩下最后10组，有需要的赶紧购买”等等。

这些催单方式，都是采用了刺激法，为客户快速买单做决定。

英语的话术，我们可以这样写：

促销优惠，将在这个礼拜末结束。如果您的订单能够尽快确定，将非常感激。

The promotional offer is valid till the end of this week. It will be highly appreciated if your order can be confirmed asap.

 

Hi [name],

Hope everything is going well.

We are coming on the Chinese New Year holiday from Jan 13th to 31st, 2023. During this period of time, the factory is closed.

If you have any order arrangements, whether it is now or after the holiday, we hope you can communicate with us as soon as possible. Because the orders during the holiday will be piled up after the holiday, in order to smooth your order, please contact us as soon as possible to arrange.

Thank you.

 

 

Hi [prospect name],

Please note that our company will be closed for the Chinese New Year celebration from [start date] until [end date]. Regular business will resume on [insert date].

In order to provide our best services for you, please kindly help pre-arrange your requests in advance. If you have any emergencies during the holidays, please feel free to contact us at [phone number or email address].

In early of the year 2023, we would like to express our best wishes and thankfulness for your great support in the past year.