摘要:
920-173 真题分享:1. A Contact Center Manager Administration (CCMA) user is also a supervisor. You want to ensure that the supervisor automatically sees only his/her agents
in the following:
Historical reports
Real-time displays
Contact Center Manager Server
How can this be done most effectively?
A. Configure a standard partition.
B. Configure a user-defined partition.
C. The supervisor will automatically see all of the agents.
D. Link the CCMA user to the supervisor in the reporting agen 阅读全文