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Chapter 1: Managers and Managing
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Chapter 2: The Evolution of Management Theory
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Chapter 3: Attitudes, Values, Ethics, and Culture: The Manager as a Person
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Chapter 4: Effectively Managing Diversity
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Chapter 5: The Organizational Environment
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Chapter 6: Managing the Global Environment
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Chapter 7: The Manager as a Decision Maker
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Chapter 8: The Manager as Planner and Strategist
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Chapter 9: Managing Organizational Structure
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Chapter 10: Organizational Control and Culture
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Chapter 11: Human Resource Management
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Chapter 12: Motivation
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Chapter 13: Leadership
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Chapter 14: Groups and Teams
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Chapter 15: Communication
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Chapter 16: Organizational Conflict, Negotiation, Politics, and Change
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Chapter 17: Managing Information Systems and Technologies
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Chapter 18: Operations Management: Managing Quality, Efficiency, and Responsiveness to Customers
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Chapter 19: The Management of Innovation, Product Development, and Entrepreneurship
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General: Student Center
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