053-397

Which of the following tasks does the tool Incident Packaging Service (IPS) perform?
A. Cleans up the ADR by deleting files not associated with an incident uploaded to Oracle Support.
B. Identifies all files associated with a critical error and adds them to a zip file to be sent to Oracle
Support.
C. Automatically opens a Service Request with Oracle Support for each critical error and sends all
relevant files.
D. Displays a high-level view of critical errors on the database home page.

　　Option A is incorrect beacuse IPS does not delete files not associated with a package that will be sent to Oracle Support.Option C is incorrect because IPS does not open an Oracle service request for each critical error.D is incorrect because IPS does not display critical errors on the database home page.